Warranty Information


BLACKMAX PRODUCT WARRANTIES

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2 Year Generator Warranty
Reconditioned Generator Warranty
2 Year Pressure Washer Warranty
3 Year Generator Warranty




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2 Year Generator Warranty

OWT Industries, Inc., (the Company) warrants to the original retail purchaser that this Black Max Product is free from defects in material and workmanship and agrees to repair or replace, at the Company’s sole discretion, any defective Product free of charge within these time periods from the date of purchase:


• Two years, if the Product is used solely for personal, family, or household use;
• One year, if the Product is used for business or commercial use.

This warranty applies only to Products sold within the United States of America, the District of Columbia, Canada, Mexico, the Commonwealth of Puerto Rico, the Virgin Islands, Guam, the Canal Zone, or American Samoa.
This warranty is not transferable and does not cover damage resulting from defects other than in material or workmanship, or damage caused by unreasonable use, including the failure to provide reasonable and necessary maintenance. Other items not covered under this warranty include:

• Transportation charges for sending the product to the Company or its authorized service representative for warranty service, or for shipping repaired or replacement products back to the customer; these charges must be borne by the original retail purchaser.
• Engine. Your Product is equipped with an engine that is covered exclusively by a separate warranty from the engine manufacturer. Please refer to the engine manual included with the Product for warranty information related to the engine.
• Damages caused by abuse, accident, misuse, neglect, alteration, modification, the effects of corrosion, erosion, normal wear and tear or repairs by other than the Company or its authorized service representative.

Warranty is voided if the customer fails to install, maintain and operate the product in accordance with the instructions and recommendations of the Company as set forth in the Product’s operator’s manual or if the Product is used as rental equipment.
The Company will not pay for repairs or adjustments to the Product, or for any costs or labor, performed without the Company’s prior authorization.

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Reconditioned Generator Warranty

OWT Industries, Inc., (the Company) warrants to the original retail purchaser that this Black Max Product is free from defects in material and workmanship and agrees to repair or replace, at the Company’s sole discretion, any defective Product free of charge within these time periods from the date of purchase:


• One year, if the Product is used solely for personal, family, or household use;
• 90 days, if the Product is used for business or commercial use.

This warranty applies only to Products sold within the United States of America, the District of Columbia, Canada, Mexico, the Commonwealth of Puerto Rico, the Virgin Islands, Guam, the Canal Zone, or American Samoa. Any part of the Black Max product manufactured or supplied by the Company and found in the reasonable judgment of the Company to be defective in material or workmanship will be repaired or replaced by an authorized Black Max service dealer without charge for parts and labor. The Black Max product including any defective part must be returned to an authorized service dealer within the warranty period. The expense of delivering the Black Max product to the dealer for warranty work and the expense of returning it back to the owner after repair or replacement will be paid by the owner. All warranty work must be performed by an authorized Black Max service dealer. This warranty is not transferable and does not cover damage resulting from defects other than in material or workmanship, or damage caused by unreasonable use, including the failure to provide reasonable and necessary maintenance. Other items not covered under this warranty include:

• Transportation charges for sending the product to the Company or its authorized service representative for warranty service, or for shipping repaired or replacement products back to the customer; these charges must be borne by the original retail purchaser.
• Engine. For engine warranty, please contact your engine manufacturer. The Company makes no representation regarding warranty coverage for your engine.
• Damages caused by abuse, accident, misuse, neglect, alteration, modification, the effects of corrosion, erosion, normal wear and tear or repairs by other than the Company or its authorized service representative.

Warranty is voided if the customer fails to install, maintain and operate the product in accordance with the instructions and recommendations of the Company as set forth in the Product’s operator’s manual or if the Product is used as rental equipment.
The Company will not pay for repairs or adjustments to the Product, or for any costs or labor, performed without the Company’s prior authorization.

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2 Year Pressure Washer Warranty

LIMITED NON-ENGINE WARRANTY STATEMENT OWT Industries, Inc. warrants to the original retail purchaser of this BLACK MAX® brand pressure washer in the United States of America, Canada or Mexico that the pressure washer is free from defect in material and workmanship, and agrees to repair or replace, at OWT Industries, Inc.’s discretion, any defective product free of charge within this time period from the date of purchase:

Two years if the product is used for personal, family or household use.

This warranty extends only to an original retail purchaser and commences on the date of the original retail purchase.

Any part of this product found in the reasonable judgment of OWT Industries, Inc. to be defective in material or workmanship will be repaired or replaced during the warranty period, without charge for parts and labor, by an authorized service center for BLACK MAX® brand pressure washers (Authorized BLACK MAX® Service Center). The product, including any defective part, must be returned to an Authorized BLACK MAX® Service Center within the warranty period. The expense of delivering the product to the service center for warranty work and returning it back to the owner after repair or replacement will be paid for by the owner. OWT Industries, Inc.’s responsibility with respect to warranty claims is limited to making the required repairs or replacements and no claim of breach of warranty shall be cause for cancellation or rescission of the contract of sale of any BLACK MAX® brand pressure washer.

Keep your sales receipt. Proof of purchase will be required to substantiate any warranty claim. All warranty work must be performed by an Authorized BLACK MAX® Service Center. This warranty does not cover any product that has been subject to misuse, neglect, negligence, accident, that is used for rental or commercial purposes, or that has been operated in any way contrary to the operating instruction in the operator’s manual. This warranty does not apply to any damage to the product that is the result of normal wear, alteration, modification, improper maintenance, use of unauthorized replacement parts, or service provided by anyone other than an Authorized BLACK MAX® Service Center.

In addition, this warranty does not cover:
A. Tune-ups – Air filters, gas filters, spark plugs
B. Engine – Your product is equipped with an engine that is covered exclusively by a separate warranty from the engine manufacturer. Please refer to the engine manual included with the product for warranty information related to the engine.
C. Wear items – Hoses, connector fittings, spray nozzles, wheels, spray wand, detergent bucket, detergent tank

OWT Industries, Inc. reserves the right to change or improve the design of any BLACK MAX® brand pressure washer without assuming any obligation to modify any product previously manufactured. ALL IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE STATED WARRANTY PERIOD. ANY SUCH IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE DISCLAIMED IN THEIR ENTIRETY to the greatest extent permitted under applicable law. OWT Industries, Inc. ASSUMES NO RESPONSIBILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OWT Industries, Inc.’S OBLIGATION UNDER THIS WARRANTY IS STRICTLY AND EXCLUSIVELY LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS AND OWT Industries, Inc. DOES NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME FOR THEM ANY OTHER OBLIGATION. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONs MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To locate your nearest Authorized BLACK MAX® Service Center, dial 1-866-340-3912

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3 Year Generator Warranty

OWT Industries, Inc., (the Company) warrants to the original retail purchaser that this Black Max Product is free from defects in material and workmanship and agrees to repair or replace, at the Company’s sole discretion, any defective Product free of charge within these time periods from the date of purchase:


• Three years, if the Product is used solely for personal, family, or household use;
• 90 days, if the Product is used for business or commercial use.

This warranty applies only to Products sold within the United States of America, the District of Columbia, Canada, Mexico, the Commonwealth of Puerto Rico, the Virgin Islands, Guam, the Canal Zone, or American Samoa. Any part of the Black Max product manufactured or supplied by the Company and found in the reasonable judgment of the Company to be defective in material or workmanship will be repaired or replaced by an authorized Black Max service dealer without charge for parts and labor. The Black Max product including any defective part must be returned to an authorized service dealer within the warranty period. The expense of delivering the Black Max product to the dealer for warranty work and the expense of returning it back to the owner after repair or replacement will be paid by the owner. All warranty work must be performed by an authorized Black Max service dealer. This warranty is not transferable and does not cover damage resulting from defects other than in material or workmanship, or damage caused by unreasonable use, including the failure to provide reasonable and necessary maintenance. Other items not covered under this warranty include:

• Transportation charges for sending the product to the Company or its authorized service representative for warranty service, or for shipping repaired or replacement products back to the customer; these charges must be borne by the original retail purchaser.
• Engine. For engine warranty, please contact your engine manufacturer. The Company makes no representation regarding warranty coverage for your engine.
• Damages caused by abuse, accident, misuse, neglect, alteration, modification, the effects of corrosion, erosion, normal wear and tear or repairs by other than the Company or its authorized service representative.

Warranty is voided if the customer fails to install, maintain and operate the product in accordance with the instructions and recommendations of the Company as set forth in the Product’s operator’s manual or if the Product is used as rental equipment.
The Company will not pay for repairs or adjustments to the Product, or for any costs or labor, performed without the Company’s prior authorization.